Privacy Policy

Last Updated: May 7, 2026

Techster Ltd ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide, including:

  • Contact Information: Name, email address, phone number
  • Business Information: Company name, job title, project requirements
  • Communication Data: Messages sent through contact forms or email
  • Newsletter Subscription: Email address and subscription preferences when you opt in to our newsletter

1.2 Automatically Collected Information

When you visit our website, we collect minimal, anonymized data using privacy-focused analytics (Umami):

  • Device Information: Browser type, operating system (anonymized)
  • Usage Data: Pages visited, time spent, referring URLs
  • Technical Data: Country/region (IP addresses are not stored)

Privacy Note: We use Umami Analytics, a privacy-focused solution that does not track personal data, does not use cookies by default, and is fully GDPR-compliant.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide requested services
  • Send project updates and communications
  • Send newsletters and marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraud and security threats

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation, we process your data based on:

  • Consent: When you voluntarily submit information through forms
  • Contract: To fulfill our obligations under service agreements
  • Legitimate Interests: For business operations and security
  • Legal Obligation: To comply with applicable laws

4. Data Sharing

We do not sell your personal data. We may share data with:

  • Service Providers: Third parties who assist in our operations (hosting, email)
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or acquisition

5. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy, or as required by law. Typically:

  • Inquiry data: 2 years after last contact
  • Client data: 7 years after project completion (for legal/tax purposes)
  • Newsletter subscriptions: Until you unsubscribe
  • Website logs: 12 months

6. Newsletter Communications

6.1 Subscription

When you subscribe to our newsletter, we collect your email address. Subscription is voluntary and requires explicit consent through:

  • Our website footer subscription form
  • Account registration opt-in checkbox
  • Post-login prompt (for Google sign-in users)

6.2 Content

Our newsletters may include company updates, industry insights, service announcements, and promotional content.

6.3 Unsubscribing

You can unsubscribe from our newsletter at any time by:

  • Clicking the unsubscribe link at the bottom of any newsletter
  • Updating your preferences in your account settings
  • Contacting us at hello@techdyn.co.uk

6.4 Third-Party Services

We send newsletters using secure email infrastructure. We do not share your newsletter subscription with third-party marketing services.

7. Your Rights

Under GDPR, you have the right to:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Request limited processing
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities

To exercise these rights, contact us at hello@techdyn.co.uk.

8. Cookies

We use essential cookies to ensure our website functions properly. For more information, see our Cookie Policy.

9. International Transfers

If we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

10. Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security reviews.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

Data Controller: Techster Ltd
Email: hello@techdyn.co.uk

If you have concerns about our data practices, you may contact the UK Information Commissioner's Office (ICO).

Techster Ltd • Company No. 17005321

Last Updated: 7 May 2026